Front Office Associate - Entry-Level Opportunity in Bali

Join Lancaster Technology and Development as a Front Office Associate in beautiful Bali! This is a fantastic opportunity for fresh graduates to kickstart their careers in a dynamic, international work environment. As the first point of contact for our guests, you'll be responsible for ensuring a seamless and memorable experience from the moment they arrive until they depart. Our office in Seminyak, Bali, is a vibrant hub of creativity and innovation, perfect for someone looking to grow professionally while enjoying the island's unique culture and lifestyle.

In this role, you'll be part of a team that values collaboration, adaptability, and a passion for hospitality. You'll handle a variety of tasks, including reservations, check-ins, and check-outs, using our in-house Property Management System (PMS). This is more than just a job; it's a chance to learn, grow, and be part of a company that's at the forefront of technology and development in Indonesia.

If you're a fresh graduate with a background in hospitality, tourism, or a related field, and you're eager to make your mark in a thriving international community, we want to hear from you. This role offers a competitive salary, opportunities for professional development, and the chance to work in one of the world's most beautiful destinations.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and accurately.
• Manage reservations and bookings using our in-house Property Management System (PMS).
• Provide exceptional customer service to ensure guest satisfaction.
• Assist with front desk operations, including handling inquiries and resolving issues.
• Maintain the front office area and ensure it is clean and organized at all times.
• Collaborate with the team to ensure smooth day-to-day operations.
• Stay updated with local regulations and industry best practices.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Fresh graduate with a degree in hospitality, tourism, or a related field.
• Basic knowledge of English, both written and spoken.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Familiarity with basic computer skills and office software (e.g., Microsoft Office).
• Willingness to learn and adapt to new systems and processes.
• Enthusiasm for working in a dynamic, international setting.

🛠️ Keahlian

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